Terms and Conditions

Welcome to TheGehna.com, your trusted online destination for exquisite Indian artificial jewellery. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before proceeding. If you do not agree with any part of these terms, you must not use our website.

1. Acceptance of Terms
By using TheGehna.com, you confirm that you are at least 18 years old or are accessing the site under the supervision of a parent or legal guardian. You agree to use the website only for lawful purposes and in accordance with these Terms and Conditions.

2. Account Registration
– To access certain features of the website, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
– You agree to provide accurate, current, and complete information during registration and to update it as necessary.
– TheGehna.com reserves the right to suspend or terminate your account if any information provided is false, inaccurate, or misleading.

3. Product Information
– We strive to ensure that all product descriptions, images, and prices on our website are accurate and up-to-date. However, there may be occasional errors or discrepancies. In such cases, we reserve the right to correct the information and cancel or refuse orders placed for incorrectly listed items.
– The colours and designs of products may appear slightly different due to variations in screen resolutions and lighting conditions.

4. Pricing and Payment
– All prices listed on TheGehna.com are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
– We accept various payment methods, including credit/debit cards, net banking, and digital wallets. By providing payment information, you confirm that you are authorized to use the chosen payment method.
– TheGehna.com reserves the right to refuse or cancel any order in case of pricing errors, payment issues, or suspected fraudulent activity.

5. Shipping and Delivery
– We aim to process and ship orders within 3-5 business days. Delivery times may vary depending on your location and the shipping method selected.
– TheGehna.com is not responsible for delays caused by unforeseen circumstances such as natural disasters, customs clearance, or courier service disruptions.
– Upon delivery, please inspect your order for any damage or discrepancies. Report any issues to us within 3 days of receiving the product.

6. Returns and Refunds
– We accept returns and exchanges for eligible products within 3 days of delivery, provided the items are unused, in their original packaging, and accompanied by the invoice.
– Refunds will be processed within 7-10 business days after receiving the returned product. The refund amount will be credited to the original payment method.
– Certain items, such as personalized or sale products, may not be eligible for return or exchange unless they are defective or damaged.

7. Intellectual Property
– All content on TheGehna.com, including text, images, logos, designs, and graphics, is the property of TheGehna.com and is protected by intellectual property laws. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.
– You may not use any trademarks, logos, or branding elements of TheGehna.com without prior written consent.

8. User Conduct
– You agree not to use the website for any unlawful or prohibited activities, including but not limited to:
  – Uploading or transmitting harmful or malicious content.
  – Attempting to gain unauthorized access to our systems or data.
  – Interfering with the website’s functionality or security.
– TheGehna.com reserves the right to terminate your access to the website if you violate these terms.

9. Limitation of Liability
– TheGehna.com shall not be liable for any direct, indirect, incidental, or consequential damages arising out of your use of the website or products, including but not limited to loss of profits, data, or other intangible losses.
– Our liability is limited to the maximum extent permitted by law.

10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from your use of TheGehna.com shall be subject to the exclusive jurisdiction of the courts in Haryana.

11. Changes to Terms and Conditions
TheGehna.com reserves the right to modify or update these Terms and Conditions at any time without prior notice. The revised terms will be posted on our website with the effective date. Your continued use of the website constitutes acceptance of the updated terms.

12. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Email: support@thegehna.com 
Phone: XXX-XXX-XXXX

Thank you for choosing TheGehna.com. We hope you enjoy your shopping experience with us!

TheGehna.com Team